Privacy Policy

Account & contact data: name, email, organization, and similar information you provide.

Content you submit: audio, images, video, and text you submit for processing. We refer to this as “Your Content.”

Usage data: request metadata, log data, device and browser information, and aggregated analytics that help us run the Service.

We process Your Content solely to deliver the protection, analysis, and reports you request, and to operate, secure, and improve the Service. We use account and usage data to provide customer support, send service messages, and meet legal obligations.

We do not sell Your Content. We do not use Your Content to train third-party foundation models.

The Service may process voiceprints, faceprints, and other identifiers derived from Your Content (collectively, “biometric identifiers”). We process biometric identifiers only as needed to deliver the requested protection outputs, retain them only as long as necessary for that purpose, and apply technical and organizational safeguards appropriate to their sensitivity. If applicable law (for example, BIPA, GDPR Article 9, or comparable regimes) requires specific consent or disclosures, we will obtain and provide them.

We retain Your Content and derived artifacts for the period required to deliver the Service and to meet legal, accounting, or reporting requirements. You may request deletion at any time as described below.

We share information only with service providers that help us operate the Service under appropriate confidentiality and security obligations, when required by law, or in connection with a corporate transaction. We will tell you before any material change in how data is shared.

We employ technical and organizational measures designed to protect information, including encryption in transit, access controls, and audit logging. No system is perfectly secure; if a breach affects your data we will notify you in accordance with applicable law.

Depending on your jurisdiction, you may have the right to access, correct, delete, port, or restrict processing of your personal data, and to object to certain processing. Contact us at privacy@spadebrite.com to exercise these rights.

We may process information in jurisdictions other than your own. Where required, we use appropriate transfer mechanisms (for example, Standard Contractual Clauses) to safeguard your data.

The Service is not directed to children under 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children.

We will update this Policy as our practices evolve. Material changes will be communicated through the Service or by email.